Shipping Policy

At FashionMesh, we are committed to delivering your jewelry safely, efficiently, and transparently. This Shipping Policy outlines our order processing times, shipping methods, and delivery expectations.

Order Processing

Orders are processed during our regular business hours, Monday through Friday, excluding public holidays.

Ready-to-wear items are typically processed and dispatched within 1–3 business days after payment confirmation.

Transit Time: 4- 7 Business Days

Delivery time :  - 5 -10 Business days 

Shipping Destinations

FashionMesh ships to customers worldwide, subject to shipping carrier availability and local regulations.

Delivery availability may vary depending on the destination country.

Order Tracking

Once your order has been shipped, a shipping confirmation email containing tracking information will be sent to the email address provided at checkout.

Customers can use the tracking information to monitor shipment progress directly through the carrier's website.

Shipping Charges

Flat Shipping Charges £7.99 over all orders

Customs Duties & Taxes

International orders may be subject to customs duties, import taxes, or local fees imposed by the destination country.

These charges are determined by local authorities and remain the responsibility of the customer.

FashionMesh has no control over customs procedures or additional charges imposed by third parties.

Delivery Delays

While we strive to meet estimated delivery timeframes, occasional delays may occur due to:

• Customs clearance procedures
• High shipping volumes
• Carrier disruptions
• Public holidays
• Adverse weather conditions

FashionMesh is not responsible for delays caused by shipping carriers or customs authorities.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout.

Orders returned due to incomplete or incorrect addresses may incur additional shipping charges for reshipment.

Lost or Damaged Packages

If your order arrives damaged or appears lost in transit, please contact our customer support team within 48 hours of delivery or the expected delivery date.

Please include:

• Order number
• Description of the issue
• Supporting photographs (if applicable)

Our team will investigate the matter and work toward an appropriate resolution.

Contact Information

FashionMesh Customer Support

Email: support@fashionmesh.com

Business Hours: Monday–Friday, 9:00 AM–6:00 PM

Response Time: Within 24–48 business hours