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  1. Q: Are your products returnable?

 A: If you wish to return an item purchase from please    contact customer support and  process return within 7 days of delivery .

  1. Q: Where are these products shipped from?

 A: We will ship most of our products from our warehouse.

  1. Q: Hong long is the shipment? 

 A: For customers from the USA, UK, Canada, most customers can receive their goods in 4-6 business days after the payment. We take 1 - 3 business days to process your order and after that tracking of your order will be sent to you from where you can track your order.We will ship the goods by FedEx, UPS and  DHL shipment. 

  1. Q: When shipment may get delayed?

 A: We ship Monday through Saturday. We don’t ship on these holidays: New Year’s Eve, New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, the day after Thanksgiving, Christmas Eve, and Christmas.

  1. Q: Can I track the package online?

A: Yes, you can track your package online. Once we ship your package out, we will email the tracking number to you. The tracking number will be available in 48-72 hours.

  1. Q: What should I do if I never received the shipment?

A: Shipping takes 4 - 6 days in UK. and  8 to 10 day worldwide .A tracking number will be sent to you within 48-72 hours so you can track the progress of your order online. Please allow up to 3 days for the shipping company to update the information on their website. Shipping is Guaranteed.

  1. Q: How can I know my order status?

A: Once we send the products, we will give you a tracking number, with which you can check your order online. We are also keeping an eye on your bags until they reach you.

8.Q: What should I do if the items were damaged upon receipt?

A: If the items were damaged or defective upon receipt, please inform us immediately, our customer service representative will be ready to take care of your matter all the way.


Customer Support 24/7

Phone:  +44 07915 606803





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Client service


Mon-Fri: 9:00 am - 6:00 pm
Sat: 9:00 am - 4:00 pm
Sun: 9:00 am - 2:00 pm

+44 7915 606803

Kemp House, 152-160 City Road, London, EC1V 2NX , United Kingdom

Shipping & Delivery:

Flat Shipment rate £5.99 over all orders


Credit Card: Visa, MasterCard, American Express


We accept product return if youhave some issue with product you have to contact us within 24 hours at After receiving your product. Our customer support will contact you and resolve your issue.

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